1. Compliance with Law

As per the 2018 Supreme Court Order, online sale of firecrackers is not permitted. In strict compliance with this order, we do not conduct online sales. Instead, customers may add products to the cart and submit their enquiry through the Enquiry Button. Our team will contact you within 24 hours via WhatsApp or phone call to confirm and process your order offline.

2. Data Collection & Use

When you submit an enquiry, we collect basic details such as your name, contact number, and product preferences.

This information is used solely for order confirmation and customer service.

We do not share your personal details with unauthorized third parties.

3. Legal & Statutory Compliance

SivaParvathi Crackers operates under valid licenses and follows 100% legal and statutory compliances.

Our License Number is: 33AFBFS6826G1Z0.

All shops and godowns are maintained strictly as per the Explosives Act and related rules.

Parcels are sent only through registered and legal transport service providers, in line with industry standards followed by reputed companies in Sivakasi.

4. Customer Communication

After receiving your enquiry, our team will reach out to confirm your order.

Communication is done primarily via WhatsApp or phone call for your convenience and record.

5. Data Security

We take all reasonable measures to protect the information shared with us. Your data is stored securely and used only for lawful business purposes.

6. Updates to Policy

We may update this Privacy Policy from time to time to reflect changes in regulations or business practices. Any updates will be posted on this page.